Organize Initiatives with Accounts

You can optionally set up Tempo Accounts to help you organize your projects and initiatives across multiple Jira projects into meaningful categories, such as tech debt or maintenance work.

Tip: If you want someone else to be responsible for accounts, grant them the Tempo Account Administrator permission.

Create Accounts

1. Select Accounts in the Tempo sidebar.

2. Click + Create Account at the top-right.

3. Fill in the Create Account form.

Add the Account field to Jira

Add the Tempo Account field to Jira issue screens. This adds the field to all Jira issue screens and requires a Jira administrator.

1. Click Jira settings in the upper-right corner.

2. Select Issues from the Jira settings menu.

3. Under Fields, select Custom fields.  

4. Go to Account, which is the Tempo Account Custom Field.

5. Click the ellipsis (...) to the right and select Associate to Screens from the dropdown.

6. Select one or more Jira issue screens where you would like to associate the field (such as the Default Screen, Resolve Issue Screen, or Workflow Screen).

7. Click Update to save.

Now the Account field is a dropdown in the Jira issues that use these screens.